I work to create, sell, and support intuitive, easy-to-use software using unambiguous design, context-sensitive help, and other self-service features.
Excellent Communication Skills
Jira, Salesforce, Trello, AWS (Serverless/Lambda, S3, RDS, DynamoDB, API Gateway, Simple Email Service), Web Services, GTM, Saas, Salesforce, SQL, Jquery, Webex, Trello, git, Github, Zoom, Skype, DOM, Web Developer addon, Oracle, SQL Server, DB/2, SQL, MySQL, HTML, JSON, XML, CSS, JDBC, Windows, Unix, Linux, MacOS, etc.
Company. People. Product/Service. Commitment to excellence, winning, and ideally, winning big.
They've sweated the details. An SPA that actually works. Usability on point, even if not perfect.
"Dear Peter, Thank you so much! You went over and beyond your responsibilities to support me and I really appreciate this. Regards, [Senior Research Director]"
"I just wanted to drop a note to toss a few kudos out for Peter Smith. From the start of our efforts, he has worked around the clock relentlessly to make sure the interface is operating as expected…
most of the time at short notice. ...Your entire team has. Thank you. It is refreshing to work with a vendor that is committed to excellence as much as we are. Great job! -- [Director Soft. Engr.]"
"Peter Smith took over this ticket from the previous assignee and provided outstanding support resolved the issue to our satisfaction."
(a week after starting as a Support Engineer)
Thank you!! Already adding tremendous value -- so appreciated. [Senior Salesperson]
"Dear Peter, Thank you for getting back to me and clarifying things. ... I don’t have any more questions at this point, but thank you for being so informative. -- [Intl. researcher]"
Pick up the phone and call right now.
Actually, please don't.
Too much phone spam.
Please drop me an email -- we can set up a quick call. Thank you!